This video explains how customer experience in insurance industry can be transformed by deploying conversational journeys across customer lifecycle.
The enormous benefits of using Conversational AI within the insurance industry have already become apparent. The insurance firms can transform their customer service by streamlining the end-to-end response and query-resolution of over 80% of incoming enquiries using Conversational AI while slashing operating expenses dramatically.
With global insurance spending on AI platforms set to reach $3.4 billion by 2024, now it’s time for insurers to take the lead. The companies who know how to leverage advanced technologies – in the right place, and time – to do more, faster for their customers will be the winner in the race to deliver unbeatable customer experience.
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It’s like lemonade!!!